Teleperformance has unlocked another milestone! We are truly excited to announce that we have been recognized by the prestigious Contact Center World in the Global Top Ranking Performers Awards – EMEA Region 2022. The world’s largest contact center association, Contact Center World is a global association that provides research at a global level. Its mission is to provide world-class research, organize notable conferences, and recognize companies that possess the best practices in the contact center and CX world.
Teleperformance received the following six awards:
- Ranked #1for Best Employee Wellness Program
- Ranked #1 for Best Home/Remote Agent Program
- Ranked #1 for Best Contact Center Design Award
- Ranked #1for Best Improvement Award: External Consulting/Training Service
- Ranked #1 for Best Recruitment Campaign
- Ranked #2for Best Outsourcing Partnership
As one of the world’s renowned associations, Contact Center World is the leading source of valuable industry research. Established in 1999, it strives to unlock the next generation of the customer experience. Its annual Global Top Ranking Performers Awards is considered “the only global awards and recognition program in the contact center world.”
Being in the industry for over four decades, Teleperformance has evolved with the changing times to better serve our clients and their customers. Over time, we have consistently expanded our global footprint – and in the EMEA region, we offer award-winning customer and citizen experience management services that continue to elevate CX, provide operational flexibility, strengthen work-at-home capabilities, and accelerate digital transformation for our clients. At the heart of it all is our high-tech, high-touch approach that always puts our employees at the core of our business. This is why we have created a culture of diversity and inclusion for our employees, allowing them to thrive and grow in an environment that values their safety and well-being.
These awards further establish our leadership in the EMEA region. We are honored to be recognized for our ongoing commitment to deliver simpler, faster, and safer interactions for our clients, their customers, and our employees. With these awards, we remain committed to harness our regional expertise even more through our industry-leading best practices and solutions.
Congratulations to our teams in the EMEA region for another big win! Thank you for all that you do. We look forward to achieving more success together with you!